WebRefund was due to strike. One of the tickets did get refunded in late January, but a month on and the second yet to be refunded. Customer service also have two key issues. The first is that the detail in an email thread is cut off after a few exchanges, so you have to keep writing (or copying and pasting) the history back in. WebOct 1, 2024 · If you're getting nowhere with a dispute then you can try a Section 75 or chargeback claim. You can get compensation for a train journey that has been delayed or cancelled. Under existing schemes such as ' Delay Repay ', you should be able to claim your money back easily if you've experienced a delay of 15 to 30 minutes. Get in touch.
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WebNov 12, 2024 · Customers can get a refund on most rail tickets, though you may be charged an admin fee of up to £10. These rules aren't Covid-specific and apply at all times. Tickets included are as follows: Anytime fares Off-peak fares Super off-peak fares WebApr 5, 2024 · Refunds & exchanging tickets . To claim a refund or exchange a ticket, you will need to contact the retailer you bought it from, we’ve got helpful tables below to direct you to the right application process. ... Trainline customers, most UK train tickets ; Contact the retailer directly: Transport for West Midlands; Trainline; Daily Tickets ... extend keyword in php
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WebTicket refunds and changes. Train times, delays and disruptions. Onboard, seating and at the station. Getting your ticket. Account and payments. Ticket types and prices. Optional extras. UK Season tickets. Managing your UK Business Dashboard. Digital Railcards WebJun 8, 2009 · All advance tickets are non-refundable, and you won't get a refund no matter how much fuss you make. They can, however, be exchanged for any other ticket, minus a £10 administration fee. Finally, on a point of information, I think it is actually very unlikely that 'most people' will buy advance tickets. WebTrainline Refund Policy. Trainline provides partial refunds for delayed trains. Depending on the train company, the refund applies if the train is delayed for 15 minutes or up to 30 minutes. That means you may not get compensation if the train is delayed for less than 15 minutes. You must file a refund claim within 28 days after the delay. extend joint care for dogs side effects